Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
About Ask Apex
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About Ask Apex About Ask Apex
Ask Apex is the Town of Apex’s centralized customer service center, helping residents, businesses, and visitors get answers, submit service requests, and connect with the right Town departments—all in one place.
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About Ask Apex About Ask Apex
Ask Apex assists with:
- Utility billing questions
- Trash, recycling, and yard waste inquiries
- Public Works concerns (streets, sidewalks, drainage)
- Code Enforcement information
- Permits and inspections guidance
- Parks, facilities, and program general information
- General Town services and referrals
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About Ask Apex About Ask Apex
Calls are answered by trained Town Services Specialists who work closely with Town departments to provide accurate information.
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About Ask Apex About Ask Apex
Absolutely. The primary role for Ask Apex is helping customers navigate Town services.
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About Ask Apex About Ask Apex
No. Ask Apex provides general information and referrals but cannot provide legal advice.