Can I appeal or dispute my stormwater utility fee charge?

The stormwater utility fee is assessed on all properties within Apex corporate limits regardless of tax status.  However, you may appeal your charge if you feel one of the following applies:

  1. Incorrect ownership – The property does not belong to you.
  2. Incorrect impervious surface – The delineated amount of impervious surface on the parcel is incorrect.
  3. Incorrect property designation – The property is designated as non-residential but is actually residential or vice versa.
  4. Incorrect tier – A residential property is being billed at the wrong tier.

Click here to access the online appeal form

Show All Answers

1. What is a stormwater utility fee?
2. When did the stormwater fee go into effect?
3. How often are customers billed?
4. Who pays the stormwater fee?
5. What is impervious surface?
6. Why is the fee based on a property’s impervious surface?
7. What does the fee pay for?
8. How does the Town determine your impervious surface?
9. What is the Equivalent Residential Unit?
10. How do I know what my impervious surface is if I live in a new development?
11. What happens if I don't pay my bill?
12. Can I appeal or dispute my stormwater utility fee charge?
13. Isn't this essentially a tax on rain water?
14. What if I have other questions?